Privacy Policy

Dimitrios James Gregory Hooke ABN 59 429 101 462 trading as Bell Path Timetabling operates Bell Path, a school timetabling and operations platform. This policy explains how we collect, use, disclose, and protect personal information when schools, staff, administrators, and visitors use Bell Path.

Bell Path is designed for Australian schools. Where the Privacy Act 1988 (Cth), the Australian Privacy Principles, state privacy obligations, school policies, or contractual terms apply, this policy is intended to work alongside those obligations.

Bell Path does not require schools to enter student names to generate a timetable. Schools should avoid entering student-identifying information unless it is genuinely necessary for their own operational use.

If a school enters student-related or student-identifying information into Bell Path, the school is responsible for ensuring it has the authority, notices, consents, and lawful basis needed to provide and use that information in the service.

Bell Path stores identifiable internal analytics linked to school and user accounts. We use this to understand whether schools are completing key workflows, where they may be getting stuck, and where the product needs improvement.

We do not describe these internal analytics as de-identified on collection. If we publish product insights, benchmarks, case studies, or marketing claims, we will use aggregated, de-identified, or permissioned information as appropriate.

We disclose information only where needed to operate Bell Path, support customers, process payments, comply with law, protect the service, or with the relevant school or user authority.

Bell Path uses cloud service providers that may process or store information outside Australia, including in the United States, Singapore, or other regions used by those providers. We do not currently promise that all data is stored only in Australia.

If a school requires a specific hosting region, data residency commitment, or subprocessor restriction, that must be agreed in writing before the school relies on it.

We use technical and organisational measures intended to protect school data, including authenticated access, role-based permissions, server-side validation, security monitoring, and limited administrative access.

Platform administrative access is restricted to authorised Bell Path personnel and is logged so that administrative access to sensitive operational areas can be reviewed.

We retain account, school, timetable, billing, support, audit, and analytics records for as long as reasonably needed to provide the service, meet legal and accounting obligations, resolve disputes, preserve security, and improve Bell Path.

If a school asks us to delete or export data, we will take reasonable steps to action that request, subject to legal, security, backup, and operational limits. Backup and log retention depends on the active infrastructure settings at the time.

Requests to access, correct, export, delete, or complain about personal information can be sent to hello@bellpath.com.au. We may need to verify identity, account authority, or school authority before acting on a request.

If a privacy complaint cannot be resolved directly, you may have the right to contact the Office of the Australian Information Commissioner or another relevant regulator. This policy is governed by the laws of Victoria, Australia.