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Privacy Policy

What information Bell Path collects from schools, what we do with it, who we share it with, and how long we keep it.

Operator
Bell Path Timetabling (ABN 59 429 101 462)
Last updated
3 November 2026
Contents01–17
  1. 01Who this policy covers
  2. 02The information we collect
  3. 03If you do not give us information
  4. 04Student information
  5. 05How we use it
  6. 06Product analytics
  7. 07Your advertising measurement choices
  8. 08Account-free CRT and teacher access
  9. 09Teachers using Bell Path on their own
  10. 10Who we share information with
  11. 11Where data is stored
  12. 12Security and Bell Path's own access
  13. 13If there is a data breach
  14. 14How long we keep information
  15. 15Season reminders
  16. 16Access, corrections and complaints
  17. 17Changes to this policy

Who this policy covers

Bell Path Timetabling (ABN 59 429 101 462) runs Bell Path, a school timetabling and operations platform. This policy explains how we collect, use, share and protect personal information when schools, their staff, teachers using Bell Path on their own, relief teachers and visitors to our website use Bell Path.

Bell Path is covered by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We chose to be covered, and Bell Path Timetabling has been on the Office of the Australian Information Commissioner's Privacy opt-in register since 3 November 2026. This policy also works alongside state privacy laws, school policies and any contract a school has with us.

The information we collect

Most information comes from the school: staff, CRT and student details are entered by school staff, not collected from each person. A teacher using Bell Path on their own enters their own plans, including details of their students and of the people they send a plan to. Account holders give us their own details when they sign up. The one other source is listed under school contacts below.

  • Account details: names, email addresses, sign-in records, roles, which school a person belongs to, and billing contact details.
  • School setup: the school name, the shape of the timetable, estimated enrolment, classes, rooms, subjects, staff names and roles, staff availability, staff emails if entered, meetings, duties, constraints, and each built timetable version.
  • Week-to-week records where a school uses those features: daily cover plans, the context of an absence, relief teacher contact details, availability asks and the relief teachers' replies, a cover planner's mobile if they add one, school maps, yard duty rosters, class handovers, linked teaching resources, PDFs Bell Path prepared, print windows a person opened, paper copies a person confirmed as ready, recorded paper locations, optional return handovers, wet day plans and event timetables.
  • Student-related records where a school chooses to use those features: student names, year levels, classes, tutoring groups, support minutes, funding context, Education Support assignments, limited verified CRT support instructions relevant to the assignment, and support notes.
  • Teacher plans, when a teacher uses Bell Path on their own: their email address, the school they pick, how they heard about Bell Path, their week (bell times, classes, specialist lessons and duties), the plans and class guide they write with any notes about students, links and the logins for them, photos and files, the mobile numbers they send a plan to and any names they add, whether the relief teacher opened it, and the notes the relief teacher sends back. If the teacher shares their plans with their school's Bell Path account, we also keep the school email address they confirm.
  • Support requests: messages, descriptions of a problem, and any screenshots or exported diagnostic files a person chooses to send us.
  • How the product is used: which pages are opened, which steps are completed or fail, session keys, school and user IDs, and a scrambled code of visitor details, made with a secret key and the month, so the raw IP address is not stored and codes from different months cannot be matched. This helps us understand where schools get stuck.
  • When a Word or Excel timetable cannot be read on the timetable upload page, or Bell Path has to ask what kind of file it is, the layout of its tables: where its times, day names and headings sit, kept as written, and what kind of thing every other cell holds, such as a name or a class, without the words themselves. Bell Path first reads the file itself, in the browser. If it cannot, the page may send the file to Bell Path to load. Anthropic's AI service reads it overseas while we load it, and OpenAI's does too if the school has AI reading on, as their rows under "Who we share information with" explain. We use these layouts, which hold no names, to teach Bell Path to read files like it.
  • Timetable files a school sends us: the files themselves and any note with them, kept in Australia. We use them to load the school's week and to check that Bell Path reads files like them correctly. Anthropic's AI reads the files and the note overseas while we load the week, as its row under "Who we share information with" explains. A school can ask us to delete them at any time.
  • Advertising measurement on public marketing pages and the account sign-up page: Google click and browser identifiers, and whether a page view, walkthrough request or registration happened. Bell Path does not send names, email addresses or school information to Google. These tags are never on the login or password pages, or inside a school’s Bell Path account, and they never receive timetable, staff, student, support, health or free-text information. When Bell Path runs ads to teachers on Facebook or Instagram, the teacher page (/relief-plan) also carries Meta's pixel, which records Meta's own browser identifiers and whether the page was viewed or a teacher signed up. Bell Path does not send Meta names, email addresses, schools, plans or anything about students.
  • Google Drive links: if a planner keeper links a planner on Google Drive, a sealed Google access token for that person and the names and versions of the files they picked. The person can remove Bell Path's access at any time in their Google account.
  • School contacts: the name, role and work email address of school leaders, taken from their school's public website or given to us by someone at the school, so we can tell them about Bell Path. Anyone can ask us not to email them again, and we stop when asked.
  • Payment and invoice records: Stripe checkout and subscription status, Stripe customer and subscription identifiers, billing email, Bell Path bank-transfer invoice and payment status, billing contact details, purchase order number, invoice dates and amounts, and payment, correction, refund or reversal records. Bell Path never stores full card numbers or a school’s bank account details.
  • Technical records: request metadata including IP-related details, browser information, security logs, error reports and system diagnostics.

If you do not give us information

You do not have to give Bell Path personal information, but some parts of Bell Path cannot work without it:

  • Without an email address we cannot create an account or send sign-in, invitation and password emails.
  • Without a mobile number for a CRT, Bell Path cannot text them their day. The school can still share the day sheet another way.
  • Visitors can read this website without an account, and can stop Google measurement in Privacy choices.

Student information

Bell Path does not need student names to build a timetable. Some features let a school record named students if it chooses to: Education Support, tutor timetables and the student support described next. Student support in a CRT brief is limited to verified, action-focused instructions relevant to that assignment. It is not a copy of the student's medical file or whole profile.

If a school enters student-identifying, health, disability, wellbeing, funding or other sensitive information, the school is responsible for having the authority, notices and consents it needs to do so.

Please keep sensitive information out of free-text fields unless it is genuinely needed for that part of Bell Path and suitable for storing in a cloud service.

A teacher using Bell Path on their own decides what to write about their students, as they would on a paper plan left for a relief teacher. The relief teacher sees notes about students, logins, files the teacher marks as holding student information and any file found to hold a password only after entering a four-digit code texted to their mobile. These also print on the teacher's own printout.

How we use it

We use a school's information to provide Bell Path to that school: to run, support, secure and fix the service it uses. We also use it to improve Bell Path in the two ways the Terms set out: we test new versions of the timetable builder on copies of a school's setup, with every staff and class name replaced by a code, and we keep the layout of a timetable file Bell Path could not read, as described above. We do not show one school's information to another school without its permission, with one exception. When a relief teacher is on more than one school's list, Bell Path matches them by mobile number, so a school asking who is free sees "No longer available" once another school has booked them. The school asking is never told which school booked them, or for which class. When the booking covers only part of the day, the school asking sees which part is still free. For this match Bell Path keeps only the mobile number, and deletes it once no school's list holds it.

  • To provide, secure and run Bell Path for the school.
  • To create, save, check, export and manage school timetables and the plans built on them.
  • To sign account holders in, manage each school’s Bell Path account, apply roles and keep unauthorised people out.
  • To provide support, diagnose problems, contact a school about its account, and reach out to schools that look stuck.
  • To handle billing, subscriptions, agreed discounts, renewals and payment records.
  • To let a teacher write, send and print their plans, text the relief teacher the code for the student notes, and pass the relief teacher's notes back to the teacher.
  • To email a teacher their link, the notes a relief teacher sends back, and a start-of-term reminder to check their plan, which they can turn off.
  • To offer the bell times a teacher enters, without their name, to the next teacher who picks the same school.
  • To email account holders setup tips and Bell Path features they have not tried yet. Each of these emails has an unsubscribe link; account, security and billing emails still arrive.
  • To monitor reliability, detect misuse, investigate security issues and meet our legal obligations.
  • To measure whether Google advertising leads to genuine enquiries or registrations, and whether Meta advertising leads to teacher sign-ups, and to decide where to advertise. You can stop Google measurement in Privacy choices, which stops Meta measurement too. Google advertising personalisation and enhanced conversions stay off.

Product analytics

Bell Path keeps internal usage records that are linked to school and user accounts. We use them to see whether schools are completing the key steps, where they get stuck, and what needs improving.

For website visitor statistics, we store a scrambled code made on our server from the request details, a secret key and the month, rather than the visitor's raw IP address.

To see which pages lead schools to sign up, we record the first Bell Path page a visitor opened and the name of the website that sent them, for example google.com, but never what they searched for.

These internal records are identifiable, and we do not pretend otherwise. If we ever publish product insights, benchmarks, case studies or marketing claims, we use information that is aggregated, de-identified (stripped of anything that points to a person or school) or shared with permission.

Your advertising measurement choices

Google advertising measurement is on unless you choose Stop Google measurement. It lets Google store advertising identifiers and receive visit and conversion information, including advertising user data needed to match a walkthrough request or registration to an ad. Bell Path does not send names, email addresses or school information to Google. Google enhanced conversions and advertising personalisation remain disabled.

Open Privacy choices to stop or allow Google measurement. Your choice is stored in this browser. Stopping measurement prevents future Bell Path conversion events. Bell Path works the same either way.

Measurement is never active on login or password pages, on invitation or registration links that carry a token or a prefilled school name, inside a school’s Bell Path account, in the free calculators, on the School Approval Pack review form, or on the support and procurement contact forms. On the contact page, only the walkthrough-request form is measured. The confirmation page sends a Google conversion only for a successful walkthrough submission, unless you stopped measurement, not for an ordinary visit or refresh.

When Bell Path runs ads to teachers on Facebook or Instagram, Meta's pixel runs on the teacher page (/relief-plan) and nowhere else. It lets Meta set its own cookies there and receive that page's visits and a finished sign-up. Choosing Stop Google measurement in Privacy choices, at the foot of Bell Path's other public pages, stops Meta's pixel too. It never runs on a teacher's plan or the links a plan is sent on.

Account-free CRT and teacher access

An assigned CRT can open a non-sensitive day outline from the random booking link issued for that assignment without a Bell Path account or verification code. Class handovers, student support instructions, restricted files and School access vault values open only after a check that the person holds the mobile number the school recorded for them.

A teacher without a Bell Path account can use an expiring contribution link limited to the date, class or session they own. It does not open the rest of the school’s Bell Path account.

The resource shelf has its own short code and contains only lesson resources already attached to that CRT brief. Its code cannot open student support instructions or School access vault values.

A relief teacher asked whether they are free answers from a link texted to them. The same link opens My days, which lists their own asks and bookings from every school, matched to the mobile number the link was texted to. No school sees another school's asks or bookings.

Teachers using Bell Path on their own

A teacher can use Bell Path free, whether or not their school does. They reach their plans from a personal link Bell Path emails or texts to them, with no password. The link stops working a year after it was last opened, and the teacher can get a new one by typing their email address.

When they send a plan, the relief teacher gets a link of their own, and the code for the student notes goes only to that relief teacher's mobile. The cover planner, a colleague, the QR code on the printout and anything shared another way get a link that leaves out student notes, logins and the files behind the code. Anyone holding one of these links can read the rest of the plan. Every plan link stops working at midnight after the last day away.

A teacher's plans reach their school only when the teacher sends or shares them. To offer sharing, Bell Path looks for the teacher's email address on the staff list of the school they picked, and tells the school nothing unless they share. Once shared, a plan is part of the school's records, as anything a teacher tells their school is.

The relief teacher can send notes about the day back, typed or spoken. Only the teacher and that relief teacher see them.

Who we share information with

We share information where we need to in order to run Bell Path, support a school, take payment, comply with the law, protect the service, or act on the school’s or the user’s instructions. We may also share it with our professional advisers and insurers, and with anyone who buys or takes over Bell Path or is looking at doing so.

The providers we use now are below. We may change them as Bell Path changes.

Where school data is kept
CompanyWhereWhat it holds
Cloudlets (VPSBlocks)MelbourneThe website you sign in to, the database holding your school information, the timetable generator, virus scanning of uploaded files, and the scheduled jobs that send notices and publish cover
Amazon Web ServicesSydneyStoring the files staff upload for the teacher covering a class, for encrypted database backups and for receiving planners emailed to Bell Path
Companies that each do one job
CompanyWhereWhat it does
StripeThe United States, India and other countriesPayment processing, hosted checkout, invoices, and subscription records
ResendThe United States and JapanSending Bell Path's emails
MicrosoftAustraliaThe hello@bellpath.com.au mailbox, which holds the emails, support requests and attachments schools send us
ClickSendAustralia, the United States, the United Kingdom, New Zealand, Brazil, Vietnam and the PhilippinesText messages Bell Path sends: a school's texts to its relief or casual teachers and cover planners, and a teacher's plan, its code and their own link, to the numbers the teacher gives
GoogleThe United States and other countriesAdvertising measurement on public pages, unless a visitor stops it; Google Drive, where a planner keeper chooses to link a planner (Bell Path can open only the files that person picks, reads them when they change, and can save a Word planner to that person's own Drive); the YouTube player for Bell Path's training videos; and checking whether a Google Docs, Drive, Sites, Classroom or Forms link a teacher adds to a plan opens for someone who isn't signed in, which Bell Path does by opening only that link
MetaThe United States and other countriesAdvertising measurement on the teacher page (bellpath.com.au/relief-plan) when Bell Path runs ads to teachers on Facebook or Instagram, unless a visitor stops it
OpenAIThe United StatesReading a file a school gives Bell Path when Bell Path cannot read it itself: a PDF or photo, or a Word or Excel file Bell Path's own reader cannot follow (staff lists, existing timetables, school setup documents, term planners and support staff rosters), and a term planner the school emails to its Bell Path planner address or links from Google Drive, which is read each time it arrives or changes. OpenAI doesn't use it to train its models. Bell Path asks OpenAI not to store it; OpenAI may keep it for up to 30 days to check for misuse, or longer if the law requires. AI reading is on for every school, and switching it off in Settings stops all of the above. OpenAI also turns a voice recording on a teacher's plan, by the teacher or the relief teacher, into text. Bell Path keeps only the text they save, not the recording. OpenAI doesn't use the recording to train its models, and may keep it for up to 30 days to check for misuse
AnthropicThe United StatesAI help with running and supporting Bell Path, whether AI reading is on or off in Settings. Anthropic's AI, Claude, loads a school's timetable when the school sends us its timetable files or the upload page sends us a file Bell Path cannot read itself, and helps us answer emails schools send us and look into problems they report. It sees the files, emails and school records involved, such as staff names, classes, subjects and times. Anthropic doesn't use any of this to train its models unless it is flagged for a safety review, and keeps it for as long as it reasonably needs to, up to two years if it is flagged, or longer if the law requires

Where data is stored

Bell Path is an Australian business run from Victoria, and its servers are in Australia: the website you sign in to, database holding your school information, timetable generator, virus scanning of those files and scheduled jobs that send notices and publish cover run in Melbourne, and the files staff upload for the teacher covering a class and database backups are stored in Sydney.

Email, text messages, payments and the AI that reads timetable files come from separate companies, some of them outside Australia. The AI is from Anthropic and OpenAI, in the United States, and reads what a file holds, such as staff names, classes, subjects and times.

So we do not promise that all data stays in Australia.

Because of the companies listed above, Bell Path is likely to disclose some personal information to them overseas. The countries are shown beside each company. The United States is the most common.

If a school needs a particular hosting region, a data residency commitment, or a restriction on which providers we use, that must be agreed in writing before the school relies on it.

Security and Bell Path's own access

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, change or disclosure. People using a school’s Bell Path account sign in, and roles decide what each person can see and change. Account-free CRT and teacher links are random, limited in scope and expire. Protected CRT information needs the separate check described above.

Bell Path's own administration tools are limited to the people who run Bell Path, and their access to sensitive areas is recorded.

Bell Path does not claim any sector certification, audit result or government panel approval unless we have stated it in writing.

If there is a data breach

If we suspect personal information in Bell Path has been lost, or seen or used by someone who should not have it, we assess what happened and take reasonable steps to contain it.

Where a breach is likely to cause someone serious harm, we notify the people affected and the Office of the Australian Information Commissioner, following the Notifiable Data Breaches scheme. Where school information is involved, we may do this through the school.

How long we keep information

We keep account, school, timetable, billing, support, audit and analytics records for as long as we reasonably need them to provide the service, meet legal and accounting obligations, resolve disputes, keep the service secure and improve Bell Path.

If a school asks us to delete or export its data, we will take reasonable steps to do so, within legal, security, backup and operational limits, as the Terms set out. Database backups are encrypted, kept for a limited time and then deleted automatically, so deleted information can stay in a backup until that backup expires.

A teacher's plans, class guide and the notes sent back to them stay until the teacher changes or clears them, or asks us to delete their account. Photos and files on a plan are deleted once their day is over and no link to that day's plan is still open.

Season reminders

If you ask us to remind you when timetabling season comes around, we store the email address you enter, the reminder time you choose, and the page you asked from. We use this only to send you that one reminder email.

Because the form does not need an account, we first send one email to confirm the address is yours. The reminder is set only when you click the confirm link. Every reminder email has a cancel link, and cancelling affects only that reminder. It does not change any account, billing or support email.

These records are deleted automatically. If a reminder is never confirmed, we delete it 7 days after you asked. Once a reminder has been sent or cancelled, we delete it 30 days later.

Access, corrections and complaints

To access, correct, export or delete personal information, or to make a complaint, email hello@bellpath.com.au. We may need to confirm who you are and that you have authority for the account or school before we act.

We respond to requests within a reasonable time. We look into each complaint and reply in writing with what we found.

If you are not satisfied with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au/privacy/privacy-complaints. This policy is governed by the laws of Victoria, Australia.

Changes to this policy

We may change this policy at any time by publishing a new version on this page. The date at the top shows when it last changed.

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