Terms and Conditions

These terms are an agreement between you and Dimitrios James Gregory Hooke ABN 59 429 101 462 trading as Bell Path Timetabling. They apply whenever you use Bell Path: creating an account, starting a trial or pilot, accepting an invitation, subscribing, or using any timetable, support, billing or export feature.

If you create a school workspace, manage billing, accept an invitation or use Bell Path on behalf of a school, you confirm that you are allowed to do so and, where it matters, that you can agree to these terms for the school.

Bell Path is school operations software. It does not give legal, industrial, employment, payroll, student wellbeing, privacy or purchasing advice.

The school is responsible for the information it enters into Bell Path. That includes making sure it has the notices, consents, permissions and authority it needs before it gives us staff, timetable, class, room, student-related or other school information.

Bell Path does not need student names to build a timetable. Some features, such as Education Support, let a school record named students along with support minutes, funding, health, disability or wellbeing context if the school chooses. A school should only enter that information where it has decided the information is necessary, proportionate, authorised and lawful.

The school owns its own data: everything it uploads or enters, its timetable settings and constraints, the timetables Bell Path generates for it, and its exports.

The school gives Bell Path only the rights it needs to host, process, troubleshoot, secure, back up and improve the service. Bell Path owns the software itself: the code, the solver, the designs, the documentation and the brand.

Prices depend on school size, billing frequency and what the workspace data shows. Unless we say otherwise, prices are in Australian dollars and do not include GST.

Bell Path Timetabling is not currently registered for GST. If that changes, invoices and pricing will be updated as the law requires.

Every school has its own purchasing approvals, delegations, procurement rules, conflict-of-interest rules and rules about gifts, benefits and hospitality. The school is responsible for following them before it uses Bell Path or accepts a referral credit, discount or any other benefit.

A referral credit is a credit on the school account. It is never cash, a gift card, a personal reward, a commission or a benefit for an individual staff member. Bell Path may decline, reverse or adjust a referral credit if we reasonably think it could breach the law, school policy, procurement rules, sector guidance, these terms or the intent of the referral program.

Refund and cancellation requests should be sent to hello@bellpath.com.au or through the in-app support form. Bell Path reviews the school account, Stripe records, invoice history, and timetable context before processing any refund manually.

Unless a separate written agreement says otherwise, refund requests within 30 days of payment are eligible for a full refund, requests from days 31-90 may receive a pro-rated refund less one month, and requests after 90 days are handled case by case.

If Bell Path does not work for the school’s Term 1 timetable, Bell Path will review the request under the money-back guarantee even if the request falls outside the first 30 days. Nothing in this section limits rights that cannot be excluded under Australian Consumer Law.

Bell Path is for genuine school timetabling and planning, used lawfully and responsibly. The Acceptable Use Policy is part of these terms.

Bell Path may suspend or limit access where it is reasonably needed, for example for non-payment, suspected misuse, a security risk, unlawful use, a breach of these terms, abuse of support or infrastructure, or a risk to the service or to other schools.

Either side can end access in line with the agreed plan, order form, cancellation arrangement or written agreement. After access ends, we may keep some records where we need them for legal, accounting, security, dispute, backup or audit reasons.

We aim to keep Bell Path reliable, but it is provided as available unless a separate written service level agreement says otherwise.

Support is by email or another agreed channel. We answer the most urgent and highest-impact requests first, but response times are not guaranteed unless we have agreed them in writing.

Free trials, complimentary access and preview modules may be changed, limited, paused or withdrawn where that is reasonably needed for product, security, billing, legal or operational reasons.

Bell Path helps a school generate, check and review timetable options. The school remains responsible for checking a timetable before it is published, and for every staffing, industrial, compliance, educational and operational decision made from it.

The quality of a timetable depends on the information the school enters. If that information is incomplete, wrong or contradicts itself, the result may be incomplete, unsuitable or impossible to schedule.

To the maximum extent the law allows, Bell Path excludes warranties that the law does not require, and is not liable for indirect loss, loss of profit, loss of opportunity, reputational loss, consequential loss, or loss of data where the school has not kept reasonable exports or records of its own.

To the maximum extent the law allows, Bell Path’s total liability for all claims relating to the service is limited to the fees the school actually paid for Bell Path in the 12 months before the event that gave rise to the claim. For unpaid trials, pilots, free access and free use, that cap is AUD $100.

The school indemnifies Bell Path (that is, agrees to cover Bell Path’s losses and costs) for claims that arise from the school’s unlawful use of the service, unauthorised data entry, breach of these terms, breach of school policy or procurement rules, or decisions the school makes from timetable, staffing, student support, cover, duty or other outputs. This does not apply where the loss was caused by Bell Path’s fraud, wilful misconduct or breach of law.

Nothing in these terms excludes, restricts or modifies rights that cannot be excluded under the Australian Consumer Law or any other law that applies.

These terms are governed by the laws of Victoria, Australia. Both sides agree to the courts of Victoria, and to any courts that hear appeals from them.